DoubleTree by Hilton Cluj - City Plaza offers modern rooms and suites with soundproof walls, flat-screen TVs, and complimentary WiFi. The Deluxe Suite includes a king bedroom, separate living room, and a bathroom with a rainforest shower. All rooms feature minibars, air conditioning, and laptop safes. Some rooms overlook Central Park and Cetatuia Hill.
Dining & Drinks
Marco Polo Restaurant serves Italian specialties for lunch and dinner, with a breakfast buffet including local dishes. Ken Sai Restaurant on the 6th floor offers panoramic views of Central Park and fish and seafood specialties. Syndicate Bar provides specialty cocktails and bar bites. Room service is available.
Leisure & Fitness
The top-floor fitness center includes a swimming pool with city views. Guests can relax in the on-site sauna or enjoy the Sky Garden Terrace for open-air dining. The hotel also offers yoga classes and a spa with massage treatments.
Location & Transport
The hotel is a five-minute walk from Cluj-Napoca's Old Town, Unirii Square, and Saint Michael Church. Avram Iancu Cluj International Airport is 10 km away. Nearby attractions include Central Park (200 m), Cluj Arena (1.34 km), and the Hungarian Theatre (790 m). Self-parking is available for €24 per day.
Services & Events
The hotel provides a conference center with three meeting rooms and a 300 m^2 ballroom. Family amenities include a Kids Menu and welcome gifts for children under 12. Late check-out is available upon request. EV charging and pet-friendly rooms (max 15 kg) are offered.
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9-13 Sindicatelor Street DoubleTree by Hilton Cluj - City Plaza Hotel
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Guest Ratings & Reviews
Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 35 reviews
9.0
9.0/10 based on 883 reviews
Brandon
United States,
January
2025
7.2/10
I had a mixed experience during my stay. The hotel is located in a prime spot, close to tourist attractions and local parks, which is definitely a plus. The rooms were quite spacious and clean with a stunning bathroom, but I did face some noise issues when opening the windows. The staff was friendly, but they weren't very helpful with planning activities. Overall, I would say it's a good value for money, but there are areas that could use improvement.
Rooms
7.0
The rooms were spacious, clean, and had a stunning bathroom with a corner bath and walk-in shower, but the noise from the AC engines outside was quite disturbing when the windows were opened.
Service
6.0
The staff was friendly, but they couldn't assist us much with day trip planning or must-see sites in the city.
Location
9.0
The hotel is in a fantastic location, within walking distance to commercial areas and tourist spots, plus it's tucked away in a quiet side street just 100 meters from the city center.
Dining
7.0
The breakfast options were good with a variety of fresh fruits, cereals, cheeses, and cooked eggs, although it's not quite at the level I'd expect from a 5-star hotel.
Facilities
7.0
The facilities were decent overall, but nothing particularly stood out as exceptional.
Robert
United States,
January
2025
8.2/10
I had a nice stay at this hotel, which was very clean and spacious, although it could use some renovations. The staff were exceptionally friendly and attentive, making the experience pleasant. The location was prime, just a short walk to the city center. However, the rooms were a bit noisy, and the absence of a bathtub was a drawback for me.
Rooms
7.0
The rooms were very clean, spacious, and comfortable, but they could be quieter and need some renovations as the furniture and walls are starting to show wear.
Service
9.0
The service was absolutely good; the staff were friendly and supportive, which made my stay enjoyable.
Location
10.0
The hotel is in a prime location, just a few minutes' walk from the city center, making it very convenient for exploring.
Dining
8.0
The breakfast was really good, offering a lot of different options, although some things were a bit basic.
Facilities
7.0
The facilities were decent but could benefit from more modern amenities.
Eugene
United States,
January
2025
8.2/10
I had a pleasant stay at the hotel. The rooms were very clean and had a contemporary design, which made my stay comfortable. The staff members were incredibly kind and attentive. The location was perfect-just a short walk from the city center. However, the dining options were good but could use a bit more variety. Overall, it was decent value for money, although the hotel lacked some amenities typical of a five-star establishment.
Rooms
8.0
The rooms were very clean and had a contemporary design, providing everything I needed for my stay.
Service
9.0
The staff was exceptionally kind and attentive, always willing to help with anything I needed.
Location
10.0
The hotel is in a great location, just a five-minute walk from the city center, which I found perfect for exploring.
Dining
7.0
The dining options were really good with plenty to choose from, although having a bit more variety would have been nice.
Facilities
7.0
The hotel had decent facilities, but I felt it could use some extra amenities for a five-star experience.
Marc
United States,
January
2025
7.8/10
I had a great stay at this hotel, thanks to its fantastic location right in the city center, surrounded by parks, restaurants, and shops. The rooms were spacious and comfortable, and the staff was exceptionally friendly. However, I found the lighting in the room to be a bit dim, which was not ideal. Also, the dining experience didn't quite meet my expectations after having such a great dinner the night before. Overall, it's a solid choice for anyone visiting Cluj!
Rooms
8.0
The rooms were spacious and comfortable, featuring a nice king bed, a large desk, and a decent bathroom. It was great to have a refrigerator and coffee/tea amenities, but the room's lighting could use improvement.
Service
9.0
The service was excellent, with staff showing great customer service skills. They were kind enough to give us a tour of the deluxe room, and everything went smoothly with room service and housekeeping.
Location
10.0
The hotel is in a prime location, just a short walk from the city center and near beautiful parks. It's definitely one of the best spots for exploring Cluj.
Dining
5.0
I was let down by the dining experience. Despite having a good variety of local and international dishes, it didn't compare to the excellent dinner I had the night before.
Facilities
7.0
The hotel offered good facilities, though I didn't get to use everything. The amenities were satisfactory, but it lacked certain luxuries for a 5-star feel.
Alex
United States,
January
2025
8.2/10
I had a pleasant stay at this hotel, which is located ideally just a few minutes' walk from the city center. The room I stayed in was spacious and well-equipped, and the staff were super friendly and professional. I did find the dining options limited, which was a bit of a letdown, but overall, the place provided good value for money. The amenities were decent, but there's definitely room for improvement.
Rooms
9.0
The room was very spacious and thoughtfully designed with a great view of the city. It was clean, had an extraordinary bed, and the coffee and water facilities were a nice touch.
Service
9.0
The staff were incredibly friendly and professional. They were polite and helpful, making my experience even better.
Location
10.0
The location is perfect, just a few minutes walk to the city center, and it's close to various commercial and tourist areas. There's even a park nearby which adds to the charm.
Dining
6.0
Dining options were decent but could have been better. I found the variety somewhat limited during my stay.
Facilities
7.0
The facilities were good, offering the basic amenities needed for a comfortable stay.
H.
United States,
December
2024
8.8/10
I had a pleasant stay at this hotel, which boasted a great location, clean and modern rooms, and friendly staff. The dining options were diverse and appealing, but the air conditioning could use some improvement. Overall, it was a good value for money, especially considering the proximity to attractions.
Rooms
8.0
The rooms were modern, spacious, and clean, with a spectacular design. The large, modern bathroom was a nice touch, but the air conditioning could be better.
Service
9.0
The staff were attentive and incredibly friendly, always ready to help with any requests.
Location
10.0
The location was perfect for exploring the city, within walking distance to many attractions and nearby conveniences.
Dining
9.0
The dining experience was impressive, with a wide variety of choices and excellent service.
Facilities
8.0
The amenities were well thought out, adding to the overall comfort of the hotel.
Patrick
United States,
December
2024
8.2/10
Overall, my stay at the hotel was quite pleasant. The rooms were incredibly clean and well-equipped, providing everything I needed for a comfortable experience. The location is excellent, being just a short walk to the city center. However, I encountered some minor issues with service regarding parking and a late checkout request. Still, I found the amenities and overall vibe to be great value for money.
Rooms
9.0
The rooms were spotlessly clean, spacious, and offered a modern design with high-standard amenities like an espresso machine and a large shower room. The view from the huge window was a nice touch, making my stay even more enjoyable.
Service
7.0
While the staff was friendly and helpful overall, there were moments where I felt they weren't fully attentive to my requests, particularly concerning parking and my late checkout inquiry.
Location
10.0
The hotel's location was perfect, right in the heart of the city and within walking distance to the main square and old town, which was very important for me.
Dining
7.0
The dining options were decent but a bit limited. However, I did enjoy what was available, and it's easy to find other dining spots nearby.
Facilities
8.0
The facilities met my expectations with plenty of amenities. Everything was modern and made for a cozy atmosphere during my stay.
Joseph
United States,
December
2024
8.4/10
I had a great experience at this hotel. The rooms were clean, modern, and spacious, with a lovely view of the Belvedere hotel on the hill. The service was friendly and professional, making my stay pleasant. However, the air conditioning could definitely use some improvement. The hotel is also conveniently located near the city center and local restaurants, which was a huge plus.
Rooms
8.0
The rooms were clean, modern, and spacious. I loved the comfortable king bed and appreciated the large desk and refrigerator. The view was fantastic, but the air conditioning wasn't quite up to par.
Service
9.0
The staff was super friendly and professional. I felt welcomed and well taken care of during my stay.
Location
10.0
The hotel's location is first class for exploring the city center and very close to a lovely park, restaurants, and shops.
Dining
7.0
I didn't get a chance to use the dining facilities much, but I heard good things about the breakfast options.
Facilities
8.0
The overall facilities were good, and I appreciated the range of amenities available.
John
United States,
December
2024
7.6/10
I had a pleasant stay at this hotel. The rooms were located on the sixth floor, offering a nice view of the city, which I loved. The staff felt like friends, being extremely friendly and attentive throughout my visit. However, the check-in and check-out process took longer than expected, which was a downside. Overall, I felt it was a good value for money considering the location and service.
Rooms
8.0
My room was on the sixth floor with a great view of the city. It was comfortable, though I did hope for more power plugs since I had a lot of devices to charge.
Service
7.0
The staff was incredibly friendly and made me feel welcome from the moment I arrived. However, the check-in and check-out processes were a bit slow, which could use some improvement.
Location
10.0
The location of the hotel is perfect, just a five-minute walk from the city center and very close to various restaurants and nightlife. I couldn't have asked for a better spot.
Dining
6.0
The dining options were good, with a decent variety, but not spectacular. I wouldn't say it was terrible, but I was expecting a bit more.
Facilities
7.0
The hotel had some good amenities, but nothing stood out as excellent. It met my needs but was average overall.
Lawrence
United States,
December
2024
8.2/10
I had a pleasant stay at this hotel, with clean and spacious rooms that offered a magnificent view. The staff was incredibly friendly and helpful, making my experience even better. However, the air conditioning in the room could definitely use some improvement. The location is fantastic, being close to the city center but still quiet enough for a good night's sleep. Overall, it's great value for money, but keep in mind the air conditioning issue.
Rooms
7.0
The rooms were clean, modern, and spacious, with a huge window that provided a magnificent view, although the poor lighting and air conditioning were not ideal.
Service
10.0
The staff had great customer service skills and were very helpful from the front desk to the maids.
Location
9.0
The hotel's location is perfect, as it is central to the old town and close to everything, yet still quiet for a good night's sleep.
Dining
7.0
The dining experience had a large variety of local and international dishes, though it could be more sophisticated for a 5-star hotel.
Facilities
8.0
Facilities were good, but nothing exceptionally luxurious stood out.
David
United States,
December
2024
7.4/10
I had a pleasant stay at this hotel. The rooms were clean and comfortable, offering everything I needed, although they felt a bit impersonal. The location was perfect, just a couple of blocks from the main square, making it convenient to explore the city. The service was generally helpful, but could be a bit more friendly. Overall, it's a decent value for money experience if you are looking for comfort and convenience.
Rooms
7.0
The rooms were very clean and equipped with modern amenities like a comfortable king bed and a spacious bathroom, but they had an impersonal feeling.
Service
6.0
The staff was quick to respond and assist, but I found them not very personable or friendly.
Location
9.0
The location was perfect, just a short walk to the central square and other attractions, yet it was in a quiet area.
Dining
8.0
The dining experience was quite good, with a great variety of breakfast options that were of good quality.
Facilities
7.0
The hotel had adequate facilities, although there wasn't much standing out that made it exceptional.
George
United States,
December
2024
8.4/10
I had a wonderful stay at the hotel, enjoying the clean and comfortable rooms with a spacious layout. The staff was incredibly friendly and helpful, making my experience even better. The location was ideal, close to a beautiful park and within walking distance to everything I wanted to see. However, the dining options were a bit limited for such a high-end hotel, which was a slight letdown.
Rooms
9.0
The room was spacious, clean, and featured a modern design with a comfortable king bed, a large desk, and a fantastic bathroom.
Service
9.0
The service was outstanding; the staff was always available and eager to assist with any request.
Location
10.0
The hotel is located in a quiet area, yet it's only a short walk to the city center, which was perfect for exploring.
Dining
6.0
While the dining options were good, they felt more like a 3-star experience than a 5-star one, lacking in variety.
Facilities
8.0
The facilities, including the pool and additional amenities, were well-maintained and added to my overall enjoyment.
Bob
United States,
December
2024
8.2/10
I had a great stay at this hotel with its clean and modern rooms that offered a splendid view. The friendly staff made the experience even better, but the air conditioning could use some improvement. The location was fantastic, just a short walk from the city center, which was super convenient. Overall, it's a good value for money, but a bit of a letdown on the dining front.
Rooms
8.0
The rooms were spacious, clean, and modern with impeccable comfort and a great bathroom. However, the decor felt a bit business-like.
Service
9.0
The staff was incredibly helpful, from the front desk to the breakfast team, which made the stay enjoyable.
Location
10.0
The hotel is perfectly located within walking distance from the city center, making it easy to explore various sites.
Dining
7.0
The dining experience was nice, but I expected a bit more variety in the breakfast options.
Facilities
7.0
The hotel had solid amenities, but the air conditioning could definitely be upgraded.
Chris
United States,
December
2024
8.0/10
My stay at the hotel was fantastic overall! The rooms were impeccably clean and super comfortable, and I loved the friendly staff who were always ready to help. The location couldn't be better-right by the city center, making it easy to explore. However, the dining options were a little lackluster, and I found the check-in and check-out processes a bit slow.
Rooms
10.0
The rooms were impeccable with a massive bed and a spacious shower room. I especially enjoyed the espresso machine and the large window with a nice view of the city.
Service
7.0
The staff here was very friendly and helpful, always eager to assist with anything I needed, from breakfast options to arranging transport for my outings.
Location
9.0
The hotel is perfectly located within walking distance to the commercial areas and tourist spots, as well as a beautiful park nearby.
Dining
6.0
The dining options were decent with a good selection, but I expected a bit more variety for breakfast.
Facilities
8.0
The facilities were solid, though I did encounter an absence of power plugs in the room, which was a bit inconvenient.
Benjamin
United States,
December
2024
8.6/10
I had a pleasant stay at this hotel with its clean and comfortable rooms and friendly staff. The location is fantastic, putting you right in the heart of the old town. While the dining options were good, they could use some refinements to reach their five-star status. There were some minor inconveniences but overall, it was a great value for the money.
Rooms
9.0
The rooms were impeccable, clean, and very comfortable, providing a soft bed for a great night's sleep. I appreciated the nice variety of television stations too.
Service
9.0
The service was exceptional; the staff was always friendly and eager to assist with everything from breakfast options to arranging day trips.
Location
10.0
The hotel is ideally located within walking distance of the old city center and various attractions, making it easy to explore the area.
Dining
7.0
The breakfast was excellent with a variety of options, but it felt like it could be more sophisticated for a five-star hotel.
Facilities
8.0
The facilities were great, especially the access to nice local parks and areas for walking, enhancing the overall experience.
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Doubletree By Hilton Hotel Cluj - City Plaza05.08
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06.08.2025
